An exploratory study on developing dimensions of competency model for human resource professionals of public servants
Authors: Chien-Chung Lu; Wu-Chen Fei; Liang-Wen Liao;
Journal: Chia Da Management Review. Dec. 2007, 27(2): 111-139.
Keywords:Competency; 360° feedback; Modified Job Competence Assessment Method MJCAM; Generic Method Overly Method GMOM
Abstract:
This is an exploratory study of the Competency Model for human resource professionals of the public servants in Government of R.O.C. JCAM and
GMOM were employed in this study, and the data of competency and performance criterions were collected by sending questionnaires to ask the
supervisors of human resource management department in Government of R.O.C. The questionnaires were examined by the experts to evaluate the
content validity on each competency items. This study adopted the purposive sampling method to distribute the multi-rater feedback
questionnaires to all the human resource professionals and employees who are not in HRM department but their jobs are associated with HRM. The
Exploratory Factor Analysis (EFA) was employed to obtain four dimensions of competency for HRM supervisors. These dimensions included: Ambition
and Drive, Advanced HRM Knowledge, Team Facilitation, Empowerment and Consultation. Four dimensions of competency were also found for the HRM
staffs: They are Functional HRM Knowledge and Skills, Integrity, Goal and Action Management, Organizational Awareness and Interpersonal. In
order to understand the relationships between these dimensions of competency and job performance, we adapt the Multi-Regression Analysis to
test these relationships and calculate the variance of job performance explained by these competency dimensions both in HRM supervisors and
staffs. In addition, we adopted the ANOVA analysis to examine the views among the multi-rater regarding HRM competency. The results and
suggestions of this study will be provided and recommended to the Government of R.O.C